Setting the Scene
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Counselling is a space to talk things through with a trained professional - somewhere you can slow things down, make sense of what’s going on and feel supported without judgement.
It can help you gain clarity, manage stress, improve relationships and develop practical ways to cope - so things feel more manageable and less overwhelming day to day.
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Not at all.
Many people come to counselling when things feel a bit off, overwhelming or harder than they need to be - not just when things reach a breaking point.
You don’t need a diagnosis or a clear reason.
If something isn’t sitting right, that’s enough. -
That’s very common.
You don’t need to prepare anything or have the “right” words. Most people simply start with what’s been on their mind, and we take it from there.
Part of the process is figuring things out together.
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The first session is about getting to know you and what’s brought you in.
We’ll talk through what’s been going on, what you’d like support with, and what you’re hoping to get out of counselling.
There’s no pressure to go into anything you’re not ready to - we move at a pace that feels comfortable for you.
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There’s no fixed number.
Some people come for a few sessions to work through something specific, while others prefer ongoing support over a longer period of time.
We can check in regularly to make sure the approach still feels helpful for you.
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Yes.
Your privacy is taken seriously and sessions are confidential, in line with professional and ethical guidelines.
The only exceptions are rare situations where there is a risk of harm to yourself or others, or where required by law - which would always be discussed with you.
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There’s no fixed end point - and it looks different for everyone.
For some people, it’s when things feel clearer, more manageable or less overwhelming. For others, it might be when they’ve worked through a specific issue or feel more confident using the tools and strategies from sessions.
We’ll check in along the way to make sure the work still feels helpful and relevant.
You’re always in control of how long you continue - whether that’s a few sessions, ongoing support or taking a break and returning later if needed.
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Your privacy is always respected.
If we happen to see each other outside of a session, I won’t approach or acknowledge you unless you choose to. This is to ensure you’re never put in an uncomfortable position.
If you’d like to say hello, you’re very welcome to - I’ll follow your lead and respond in a friendly but discreet way.
Our counselling relationship remains completely confidential at all times, including outside of sessions.
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Both psychologists and counsellors provide support for mental health and wellbeing, but their training and focus can differ.
Psychologists are trained to assess and diagnose mental health conditions and often work with more complex or clinical presentations. They can also provide treatment under Medicare through a Mental Health Care Plan.
Counsellors focus on supporting people through life’s challenges, helping to build insight, coping strategies and practical tools for everyday situations - such as stress, relationships, life transitions or feeling overwhelmed.
Many people choose counselling when they’re looking for a supportive, practical space to talk things through and make changes, without needing a diagnosis or referral.
If you’re unsure which approach is right for you, we can always talk it through.
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That’s completely okay.
You’re welcome to book a free 15-minute phone consultation to ask questions, get a feel for how I work and see if it feels like a good fit before committing to a session.
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No - you can book directly.
Counselling is not covered by Medicare, but it also means you don’t need a referral or diagnosis to get started.
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Counselling sessions aren’t covered by Medicare or the Better Access program, and you don’t need a referral to book.
Some people may be able to claim a portion of the fee through their private health insurance, depending on their cover - it’s worth checking directly with your provider.
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Payment is processed on the day of your appointment, usually via your nominated account.
If you’d prefer to pay by EFT, that’s no problem - just let me know when booking.
Cash and cheque payments aren’t available.
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If you need to cancel or reschedule, please provide at least 24 hours’ notice.
Late cancellations or missed appointments will incur the full session fee.
This helps ensure appointment times are used effectively and can be offered to others where possible.
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Yes - online sessions are available for those who prefer or need the flexibility of meeting remotely.
Where possible, I recommend starting with an in-person session. It can help build a stronger sense of connection and give you a feel for the space.
After that, we can decide together what works best for you - whether that’s continuing in person, moving online, or a mix of both.
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At the moment, I work primarily with adults and couples.
Supporting children and teenagers often requires a different approach and specialised training, so it’s important they’re matched with the right kind of support.
If you’re looking for someone in this space, I’m very happy to point you in the right direction.
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I don’t provide crisis or emergency support.
If you or someone you know is in immediate distress or at risk of harm, it’s important to access urgent support.
You can contact:
Emergency services (000)
Lifeline (13 11 14)
NSW Mental Health Line (1300 659 467)
or go to your nearest hospital emergency department
If you’re unsure what to do, reaching out to one of these services can help you find the right support quickly.
Once things feel more stable, you’re very welcome to reach out for ongoing support. -
Currently, we do not offer free or bulk-billed services as we are a private clinic and only work on a fee-for-service basis.
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Individual sessions are $150 for approximately 50 minutes.
Couples sessions are $200 for approximately 50 minutes.
If you have a question that isn’t covered here, you’re always welcome to get in touch.